Wallet Procuraduría · Support

Support and Contact Information

This page provides support information for Wallet Procuraduría users — the institutional mobile app for citizens and staff (appointments, digital staff ID / carnet, and related services) operated at demoprocuradoria.online.

Google Play: Use these URLs on the store listing — Privacy: privacy-policy.html, Delete account: delete-account.html.

App overview

What Wallet Procuraduría provides

Citizens: registration, identity verification when required, appointment booking, QR check-in, profile, and notifications
Staff / funcionarios: institutional login, digital carnet (ID card) with QR, and enabled staff tools
Web admin: appointment and personnel management for authorized operators

Support scope

Users can request help for

Sign-in or account access issues (citizen or staff)
Identity verification or biometric enrollment problems
Appointment, QR, carnet, notification, or profile issues
Privacy, data handling, or account deletion questions
IT support tickets / chat when that module is available in the app
Operational incidents that require human follow-up

Contact details

Public support contact

Website: https://demoprocuradoria.online
Admin panel: https://demoprocuradoria.online/login
Email: noreply@globalsystemcompany.com.co (replace with your official support inbox if different)
Business hours: Monday to Friday, 9:00 to 18:00 (Colombia)

Compliance links

Android package: com.walletdigital.procuraduria

Español

Soporte

Wallet Procuraduría es la aplicación institucional para citas y carnet digital. Para ayuda con acceso, verificación, citas, carnet o eliminación de cuenta, use esta página o los contactos publicados en Google Play.